Psychiatry and Neuropsychiatry in Cary, NC
Insurance & Payment Information
Thank you for choosing Cary Psychiatry Center for your mental healthcare. Our goal is to provide quality healthcare for you and/or your family. We intend to keep you well informed of office policies that may affect you.
Insurances Accepted
Allison Mikel, MD and Sahana Sankar PA-C, are preferred providers and considered in network with these insurance companies:
- Blue Cross Blue Shield
- United Health Care
Cary Psychiatry is not in network with any Medicaid plan or Medicare plan. This includes any umbrella plans (ie: United Healthcare managed care for Medicaid, Blue Home, etc.). We cannot accept patients who care Medicaid or Medicare at the self-pay rate due to prescribing coverage requirements with prior authorizations.
Cary Psychiatry Center utilizes an electronic medical record system called Valant designed to improve efficiency of communication with providers and insurance companies which minimizes the patient’s billing burden. We are happy to file your insurance for you as a courtesy but please note that you are responsible for knowing your benefits with your insurance carrier prior to each visit. You will be responsible for any deductibles and copay’s as well as any services not covered through your insurance at the time of your visit. This cost is applied with your credit card on file with our office when the EOB (explanation of benefits) is returned to our office from your insurance company. We do not send bills to patients for services, but will reach out if your insurance denies a claim.
Cary Psychiatry does not bill insurance companies more than once for a patient appointment. If insurance information is not updated prior to your appointment, you will be assessed the self-pay rate. If our office files insurance and your insurance denies the claim or does not pay it based on information that is not the fault of our office, self-pay rates are applied for that appointment. It is patient responsibility to keep insurance up to date with our office.
Self Pay Rates
No Insurance? No problem! We realize that many families do not have insurance or have limited coverage. For this reason we offer a self pay option, which is reduced from the standard rates with our office.
New Patient Appointment | $375.00
This is an initial appointment for all new patients to our practice to establish care. All new patients are required to have a consultation. If you have not been seen in more than 3 years, you are considered a new patient.
Follow Up Appointment | $200.00
This appointment is for all current patients who have already established care.
Payments Accepted
We accept cash/money order, Visa, American Express, Discover, and MasterCard credit cards as payment. We do require a credit card on file with our office due to increased
If you have any questions concerning insurance or payment for services rendered, please feel free to call us at 919-378-9761 and we will do our best to assist you with the questions you may have. Prior to calling, please obtain the EOB from your insurance plan and review the information as to why a deductible was applied or non-coverage reported.
2024 Financial Policy
The following is a statement of the financial policies for Cary Psychiatry, which we require you to read and sign in office.
Full payment, co-payment, coinsurance, or any outstanding balances are due at the time of service prior to your appointment. If payment is not made, your appointment may be rescheduled and a cancellation fee assessed. We do require a credit card on file for all initial and existing patients which is utilized only for patient responsibility as dictated by the patient’s insurance company and/or service fee charge and our cancellation policy.
If you are requesting extensive forms to be completed, there is a forms charge associated due to the time and resources our providers take outside of appointment time in order to complete your forms. The forms charges are as follows:
Simple letters (aside from absence notes) or one-page documents – $25
Multi-page documents that are not FMLA – $50
FMLA paperwork – $75
Cancellation Policy:
We understand schedules can change with short notice, however, we do request that you call to cancel or reschedule your appointment at least 24 hours in advanced. This gives us the opportunity to offer the appointment to another person in need. All appointments missed or cancelled in less than 24 hours will be subject to a cancellation fee which is $375 for new patient appointments or $150.00 for follow up appointments; and will be charged to the card on file. If payment for no-call no-show is not able to be collected by our office, it is due prior to scheduling your next appointment.
To schedule a new patient or follow up appointment please call 919-378-9761 or email [email protected]